Privacy Policy

Privacy Policy

Introduction

At https://commercial-epoxy-flooring.turbosubdemo.com, we prioritize your privacy and are dedicated to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and utilizing our services. Our policy is designed to comply with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) from the European Union
  • General Data Protection Law (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy covers all aspects of our website (https://commercial-epoxy-flooring.turbosubdemo.com), mobile applications, online services, and products offered by Commercial Epoxy Flooring, regardless of whether you are a registered user or a casual visitor. It is important to emphasize that this policy does not extend to third-party platforms, applications, or services linked to our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices for various user interactions:

  • Using Our Applications and Services: As an authorized user, your account information, payment details, purchase history, and feedback are collected and processed to enhance your experience and personalize our services.
  • Visiting Our Websites: When you navigate through our websites, we may gather data about your browsing behavior, device information, and location to improve website performance and content delivery.
  • Communication with Us: Whether via email, phone calls, or SMS, we collect the communication content and metadata to respond to your inquiries and provide relevant updates.

Personal Data Collection

We collect multiple types of personal data, including:

  • Account Information: This includes user names, passwords (hashed and salted), and account settings.
  • Payment Information: Credit card details, billing addresses, and payment transaction records are securely stored for processing orders and services.
  • Financial Information: We may collect bank account details for direct deposits or financial transactions.
  • Purchase Information: Details of products or services purchased, order history, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience and analytics.
  • Location Data: With your consent, we may access your location data for personalized content and services.
  • Feedback and Reviews: User-submitted comments, ratings, and reviews are valuable for improving our products and services.
  • Social Media Information: When you interact with our social media pages, we may collect user IDs, profile pictures, and public posts to facilitate social sharing features.
  • Product Information: Details about the products you view, add to cart, or purchase on our website.

We obtain this data through direct user input, automated systems (such as cookies and device fingerprinting), and third-party sources who provide data for specific purposes, always adhering to their privacy policies.

Cookies and Tracking Technologies

Cookies are small text files stored on your browser that enable us to deliver a personalized experience and perform analytics. We use cookies categorized as:

  • Strictly Necessary: These ensure basic functions of our website, like secure login and payment processing.
  • Preferences: Cookies in this category remember user preferences for a tailored experience.
  • Analytics: Tracking tools help us understand user behavior to improve our services.

Users have the option to manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

To ensure the security of your personal data, we employ robust organizational and technical safeguards:

  • Encryption: We use encryption for data in transit and at rest to prevent unauthorized access.
  • Secure Third-Party Processing: For certain services, we engage trusted third parties who comply with strict security standards to process your data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our website and services do not intentionally collect or solicit personal information from children, and we do not knowingly store such data.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its purpose.
  • Rectification: If your data is inaccurate or incomplete, you are entitled to its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: You have the right to take legal actions if we discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us: